The majority of customer experience (CX) executives in the US expect bigger technology budgets to brace for the year’s economic turbulence, according to Forrester. SMBs are already investing in advanced AI, including generative AI (genAI) to cut costs and drive growth. AI chatbots are a popular solution because they address customer questions and requests 24/7. They also save time by letting human agents focus on more complex tasks.
The Role of SEPP in Securing the Future of Telecommunications
Many people are ecstatic about the arrival of 5G technology. With its advanced networking capabilities, 5G will allows us to utilize numerous advanced devices, which includes IoT products. Its enormous speed will make downloading and uploading a breeze, making it a real game-changer when handling large files. Unfortunately, as with any other new technology, 5G … Read more